Privacy Policy

1 Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

Information you provide:

• Name, email address and phone number when you contact us or submit an enquiry
• Company name and project details when requesting a proposal or quote
• Messages and communications you send through our contact form or chatbot

Information collected automatically:

• Browser type, device information and IP address
• Pages visited, time spent and referring URLs
• Cookies and similar tracking technologies (see Section 4)

2 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you request
• To send project proposals, invoices and service updates
• To improve our website, services and user experience
• To send occasional marketing communications (you may opt out at any time)
• To comply with legal obligations and protect our rights

3 Sharing Your Data

We do not sell, trade or rent your personal information. We may share it only in the following limited circumstances:

• Service providers: Trusted third-party tools we use to operate our business (email, hosting, analytics) — bound by confidentiality agreements
• Legal requirements: When required by law, court order or governmental authority
• Business transfers: In the event of a merger or acquisition, your data may transfer to the new entity under the same privacy commitments

4 Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To understand how visitors interact with our site
• Preference cookies: To remember your settings and preferences

You can disable cookies through your browser settings. Note that disabling cookies may affect some functionality of our website.

5 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing services, complying with legal obligations and resolving disputes. Contact form enquiries are retained for up to 24 months. You may request deletion at any time by contacting us.

6 Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Objection: Object to processing of your data for marketing purposes
• Portability: Request your data in a portable, machine-readable format

To exercise any of these rights, contact us at support@zikskonect.com.ng.

7 Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include SSL encryption, secure server infrastructure and access controls. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

9 Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, please reach out: